Privacy Guidance

Privacy Policy: What information do we collect?

Your privacy is important to us. Our General Data Protection Regulations (GDPR) compliant privacy policy includes how we handle and manage the collection of information from you when you:
• Register on our site
• Send us an enquiry
• Place an order
• Subscribe to our newsletter
• Respond to a survey
• Fill out and submit any form
• Provide personal information via any other means

This page provides explanatory notes regarding our privacy policy. You can read the specific policy document here: GDPR Privacy Policy (pdf format).

It is designed to conform to the General Data Protection Regulations (2018) which protects your rights as an individual. This website prevents you providing us with personal data unless you consent to the terms of our GDPR compliant policy.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties any personal information except where this is explicitly necessary (e.g. giving your address to a courier). We will retain and share personal information for statutory reasons where we are required to do so by law or in response to a court order from a competent Court. The specific use of any personal data is outlined in detail in our GDPR compliant privacy policy.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We do not gather any personal data from you via cookies on this website. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone on 01332 865933.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at Terms and Conditions

Your Consent

By using our site, you consent to our website cookie policy (unless you disable cookies). We will not collect personal data unless you actively provide that to us which you may only do if you consent to the GDPR compliant privacy policy we enforce.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. Where appropriate, we will notify you if we have contact details (email) with which to inform you.

This policy was last modified on 20th June 2023